Terms Of Service

1. Introduction

These Website Use & Purchase Terms (“Terms”) govern your access to and use of the Aura Labs website (“Site”), as well as all orders placed through it. By visiting the Site, browsing, or making a purchase, you agree to comply with these Terms, our Privacy Policy, and any other policies referenced on the Site.

All products provided by Aura Labs are strictly for laboratory research purposes. Nothing on this Site, or in any communication from Aura Labs, is intended to promote or imply human or veterinary consumption, clinical use, medical diagnosis, treatment, or therapeutic application.

2. Eligibility

To access the Site or place an order, you must be 19 years or older. By purchasing, you confirm that:

• You are at least 19 years of age.
• Products will be used exclusively for legitimate laboratory research.

Aura Labs reserves the right to refuse service, cancel orders, or restrict Site access at our discretion.

3. Research-Only Products

All items sold by Aura Labs are provided solely for research use and are not intended for human or animal consumption.

• Products are not medicines, supplements, or therapeutic goods.
• Items are supplied “as is” for laboratory research purposes only.
• Any use outside of a research context is prohibited and done at the user’s own risk. Aura Labs disclaims liability for misuse, mishandling, or non-research applications.

4. Orders & Payment

• Orders submitted via the Site are treated as offers to purchase.
• Acceptance occurs once your order is confirmed and dispatched.
• Prices are listed at checkout and may change without notice.
• Payment must be completed in full at the time of purchase using available methods.

Aura Labs reserves the right to:

• Correct pricing or listing errors.
• Cancel or refuse orders due to suspected fraud, compliance issues, or stock limitations.

5. Shipping & Delivery

• Aura Labs ships internationally where permitted by carriers and local regulations.
• Shipping options, fees, and estimated delivery times are shown at checkout.
• Tracking information is provided where available.
• Delivery estimates are guidelines only; Aura Labs does not guarantee delivery dates.

Once an order has been dispatched, risk passes to the customer, and Aura Labs is not liable for delays, loss, or damage caused by carriers, customs, or third-party logistics providers, although we will assist where possible.

6. Returns, Refunds & Cancellations

All sales of research products are final due to their specialized nature.

Refunds or replacements may only be considered for:

• Verified manufacturing defects.
• Confirmed shipping damage.

Requests must include supporting documentation and be submitted promptly. Approved remedies are limited to replacement products or store credit at Aura Labs’ discretion.

7. Quality & Documentation

Where applicable, products are produced to high-purity standards and supported by batch-specific analytical documentation, including Certificates of Analysis (COAs).

Aura Labs guarantees that products meet stated specifications at dispatch but makes no other warranties, express or implied, regarding suitability for any particular purpose.

8. Limitation of Liability

To the fullest extent allowed by law:

• Aura Labs is not liable for indirect, incidental, or consequential damages.
• Total liability is limited to the amount paid for the purchased product.
• Aura Labs is not responsible for misuse, improper handling, or any consequences from non-research use.

9. Intellectual Property

All content on the Site including text, images, logos, and design elements is owned by Aura Labs or its licensors. Reproduction, distribution, or commercial use requires prior written permission.

10. Privacy

Your personal data is handled in accordance with our Privacy Policy, which explains how information is collected, stored, and used.

11. Governing Law

These Terms are governed by the laws of the jurisdiction in which Aura Labs is incorporated, without regard to conflict-of-law rules.

12. Updates to Terms

Aura Labs may revise these Terms at any time. Continued use of the Site after changes signifies acceptance of the updated Terms.

13. Contact

For questions regarding these Terms, please reach out via our Contact page or email:
Email: support@auralabs.com