All products sold by Aura Labs are intended for research purposes only. Due to the specialized and sensitive nature of these products, all sales are final. We do not offer returns, exchanges, or refunds under any circumstances.
Before completing a purchase, please ensure that you have carefully reviewed your order, product specifications, and requirements. Once an order is placed, it cannot be modified, canceled, or reversed.
Products sold by Aura Labs are not intended for human or animal consumption and are strictly for laboratory research purposes. Any attempt to use our products outside of these guidelines may result in safety risks and is strictly prohibited.
While we do not offer general returns, we are committed to quality assurance. If you receive a product that is damaged, defective, or incorrect, please contact our support team within 48 hours of receiving your order:
Email: support@auralabs.co
When contacting us, include:
Aura Labs will review the case and may, at our discretion, provide a replacement product or another resolution.
Aura Labs is not responsible for delays, loss, or damage caused by shipping carriers. Please ensure your shipping information is accurate and complete before placing an order.
If an order is lost or damaged during shipping, we will work with the carrier to resolve the issue, but this does not constitute a return or refund.
Customers are responsible for verifying their order details before submission, including:
Orders placed incorrectly cannot be corrected or refunded after confirmation.
Our team is available to assist with:
We aim to provide prompt and professional support to ensure a smooth research experience.
Contact: support@auralabs.co
Aura Labs reserves the right to update this Return & Refund Policy at any time. Updates will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.
You must be 19 years of age or older to access or use this website.
All products offered by AURA LABS are for research purposes only. They are not intended for human or animal consumption, and must not be used to diagnose, treat, prevent, or cure any disease.
By purchasing any products from this website, you acknowledge and accept the risks associated with the handling, use, storage, and distribution of these materials. These chemicals are not suitable for use as food additives, drugs, household chemicals, or for any other unintended applications.
All sales are final. No returns, refunds, or exchanges will be accepted due to the nature of these products
